US Shipping
US orders are shipped via USPS Media Mail from our distributors in Miami and New York. Please allow 10 business days for delivery. USPS Priority shipping is available. Please contact us via email for an estimate.

You will receive a confirmation email shortly after the order is processed. Once your order ships, you will receive an email with available tracking information. For additional information about your delivery timing, please visit USPS here.

If you are in Miami, you are welcome to use code PICKUP at checkout for free pickup from our distribution space in Miami Lakes. Once your order is confirmed please respond to the email to coordinate timing. 

Ecuador Shipping
We maintain a stock of selected publications at our studio in Quito, Ecuador. If you're in Ecuador, you are welcome to use code PICKUP at checkout for free pickup from our studio in Quito. Once your order is confirmed please respond to the email to coordinate timing. 

International Shipping
International shipments will be sent via DHL Worldwide Express. International orders may be subject to import taxes, customs duties, and fees of the destination country upon arrival, which are the responsibility of the recipient. We are not responsible for any packages that are returned, including packages returned due to unpaid custom fees or taxes.

Lost, Stolen, Damaged or Returned Mail
Terminal Ediciones is not accountable for lost, stolen, returned or damaged mail. Please note that USPS does not provide insurance for USPS Media Mail packages. In the event of damaged mail sent via USPS Priority Mail, please contact USPS directly and retain all packaging for insurance purposes.

Attempted Deliveries
For any missed delivery attempts, please contact your local post office as soon as possible to reschedule delivery. If undeliverable, the package will be returned to us, and new shipping charges will be incurred.

Returns
Books are non-refundable/returnable. If there is an issue with your order, please contact us.